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AI Giving Outdated Information About Your Brand

CMOs: Fix Outdated AI Information About Your Brand

How cmos can identify and solve the problem of ai giving outdated information about your brand. Role-specific strategies and action items.

Why This Matters for CMOs

For CMOs, aI assistants are telling users wrong or outdated information about your company, products, or services. Learn how to correct this. This directly impacts your ability to succeed in your role as AI becomes a primary discovery channel.

Signs CMOs Should Recognize

1

AI mentions old campaigns, positioning, or brand messages

2

Outdated pricing appears in AI responses about your products

3

Rebranding efforts aren't reflected in AI descriptions

4

AI provides inconsistent information vs. current marketing

Solutions for CMOs

Strategies tailored for cmos:

1

Audit and update all pages with current, accurate information

2

Add 'Last Updated' dates to key pages to signal freshness

3

Implement proper canonical URLs to consolidate page authority

4

Remove or redirect outdated content pages

5

Create a dedicated 'About' page with current company information

6

Reach out to third-party sites to update their information about you

Action Items for CMOs

Start with these concrete steps:

Run test queries on ChatGPT, Claude, and Perplexity to assess current visibility

Add AI visibility metrics to your marketing dashboard this week

Brief your content team on AI-optimized content creation

Schedule quarterly AI visibility audits

Review robots.txt configuration with your technical team

Need Help Solving This as CMO?

Get expert guidance on resolving ai giving outdated information about your brand tailored for your role.