Troubleshooting Guides
AI Visibility Problems & Solutions
Diagnose why your brand isn't appearing in AI recommendations and learn how to fix it.
Not Appearing in ChatGPT Recommendations
Your competitors show up when users ask ChatGPT for recommendations, but your brand is nowhere to be found. Here's why and how to fix it.
AI Giving Outdated Information About Your Brand
AI assistants are telling users wrong or outdated information about your company, products, or services. Learn how to correct this.
Competitors Being Recommended Instead of You
When users ask AI for solutions in your category, competitors get mentioned while you're invisible. Here's how to change that.
AI Doesn't Understand What Your Product Does
AI assistants give vague or incorrect descriptions of your product. Your complex offering isn't being communicated properly.
Low Citation Rate in AI Responses
AI mentions your category but rarely cites your specific content or brand. Increase your citation frequency with these strategies.
AI Crawlers Blocked by Robots.txt
Your robots.txt is preventing AI systems from accessing your content. This simple fix can dramatically improve your AI visibility.
Structured Data Not Being Read by AI
You've implemented structured data but AI systems still don't understand your content properly. Here's how to fix it.
Content Not Being Indexed by AI Systems
Your content exists but AI systems haven't discovered or indexed it. Learn how to get your pages into AI training and retrieval systems.
AI Gives Wrong Pricing or Features
AI assistants are telling potential customers wrong pricing, plans, or features about your product. Here's how to correct this costly problem.
AI Recommends Discontinued Products
AI systems are recommending products or services you no longer offer, frustrating potential customers. Learn how to clean up your AI presence.
AI Confuses You with Competitors
AI systems mix up your brand with competitors, attributing their features to you or vice versa. Here's how to establish clear brand identity.
AI Doesn't Know Your Recent Updates
You've launched new features, products, or updates but AI systems still describe your old offerings. Bridge the knowledge gap.
AI Can't Find Your Documentation
Users ask AI for help with your product but it can't find or cite your documentation. Get your docs into AI knowledge.
AI Gives Generic Non-Specific Answers
When users ask AI about your category, it gives generic advice instead of recommending specific solutions like yours.
AI Doesn't Cite Your Content as Source
AI uses information from your content but doesn't cite you as the source. Get proper attribution for your expertise.
AI Misunderstands Your Target Audience
AI recommends your product to the wrong audience or misrepresents who you serve. Clarify your ideal customer for AI.