Fix Incorrect Pricing and Features in AI Responses
AI assistants are telling potential customers wrong pricing, plans, or features about your product. Here's how to correct this costly problem.
Symptoms
You might have this problem if you're experiencing:
AI quotes old or incorrect pricing for your products
Feature lists in AI responses don't match current offerings
Users come to you with wrong expectations from AI
AI mentions plans or tiers that no longer exist
Common Causes
This problem is usually caused by:
Pricing page not optimized for AI crawling
Old pricing information still indexed from cached pages
Pricing displayed in images or interactive elements
Multiple conflicting price points across your site
Third-party review sites have outdated pricing
How to Fix It
Follow these steps to resolve this issue:
Display pricing in plain HTML text, not images or widgets
Implement Offer schema with accurate pricing data
Add clear 'last updated' dates to pricing pages
Create a canonical pricing page with all current plans
Update or request updates from third-party sites
Include pricing FAQ addressing common questions
Prevention Tips
Prevent this problem from happening again:
Update pricing schema immediately when prices change
Monitor AI responses for pricing accuracy monthly
Remove or redirect old pricing pages
Maintain pricing consistency across all channels
Helpful Resources
Other Common Problems
Not Appearing in ChatGPT Recommendations
Your competitors show up when users ask ChatGPT for recommendations, but your brand is nowhere to be found. Here's why and how to fix it.
AI Giving Outdated Information About Your Brand
AI assistants are telling users wrong or outdated information about your company, products, or services. Learn how to correct this.
Competitors Being Recommended Instead of You
When users ask AI for solutions in your category, competitors get mentioned while you're invisible. Here's how to change that.