Help AI Understand Your Product
AI assistants give vague or incorrect descriptions of your product. Your complex offering isn't being communicated properly.
Symptoms
You might have this problem if you're experiencing:
AI descriptions of your product are vague or generic
Key features and benefits aren't mentioned by AI
AI categorizes you incorrectly
Technical products get oversimplified or misrepresented
Common Causes
This problem is usually caused by:
Product descriptions use jargon AI doesn't understand
Features and benefits aren't explicitly defined
No clear product category statements
Missing structured data for products/services
Content assumes too much prior knowledge
How to Fix It
Follow these steps to resolve this issue:
Write explicit product definitions: 'X is a [category] that [does what]'
Create a glossary defining all product-specific terms
Add Product or SoftwareApplication schema markup
Include clear use cases and examples
Write content for someone with zero context about your space
Add an FAQ addressing 'What is [product]?' and 'What does [product] do?'
Prevention Tips
Prevent this problem from happening again:
Test AI understanding by asking 'What is [your product]?'
Get feedback from people outside your industry
Avoid assuming knowledge in your content
Update definitions when you add new features
Helpful Resources
Other Common Problems
Not Appearing in ChatGPT Recommendations
Your competitors show up when users ask ChatGPT for recommendations, but your brand is nowhere to be found. Here's why and how to fix it.
AI Giving Outdated Information About Your Brand
AI assistants are telling users wrong or outdated information about your company, products, or services. Learn how to correct this.
Competitors Being Recommended Instead of You
When users ask AI for solutions in your category, competitors get mentioned while you're invisible. Here's how to change that.