Claude: Stop AI from Recommending Discontinued Products
How to fix the problem of ai recommends discontinued products specifically for Claude. Platform-specific solutions and prevention strategies.
Why This Happens in Claude
Claude uses ClaudeBot to discover and index content. Discontinued product pages still live and indexed. To fix this, you need to ensure Claude's crawler can access your content and that your pages are structured in a way Claude can understand.
Signs You Have This Problem in Claude
Claude recommends products you've sunset or discontinued
Users ask about features from deprecated versions
Old product names appear in Claude recommendations
Claude doesn't know about your latest product lineup
How to Fix This in Claude
Follow these Claude-specific solutions:
Redirect discontinued product pages to current alternatives
Create 'product sunset' announcements with migration paths
Update all references to discontinued products
Add 'discontinued' notices and alternatives to old pages
Build authority for current products with fresh content
Contact external sites to update their information
Claude Technical Details
Crawler Name
ClaudeBot
User Agent
Claude-Web
Required robots.txt configuration:
User-agent: Claude-Web
Allow: /Prevent This Problem in Claude
Create a product lifecycle content strategy
Plan content updates when discontinuing products
Maintain redirects for all deprecated URLs
Test Claude knowledge after product changes