Claude: Help AI Understand Your Product
How to fix the problem of ai doesn't understand what your product does specifically for Claude. Platform-specific solutions and prevention strategies.
Why This Happens in Claude
Claude uses ClaudeBot to discover and index content. Product descriptions use jargon AI doesn't understand. To fix this, you need to ensure Claude's crawler can access your content and that your pages are structured in a way Claude can understand.
Signs You Have This Problem in Claude
Claude's detailed analysis misses your core value proposition
Claude confuses your product with similar offerings
Technical nuances are lost in Claude's explanations
Claude can't accurately explain your differentiators
How to Fix This in Claude
Follow these Claude-specific solutions:
Write explicit product definitions for Claude comprehension
Create a glossary defining product-specific terms
Add Product or SoftwareApplication schema markup
Include clear use cases and examples Claude can cite
Write content assuming zero prior context
Add FAQ sections answering "What is [product]?"
Claude Technical Details
Crawler Name
ClaudeBot
User Agent
Claude-Web
Required robots.txt configuration:
User-agent: Claude-Web
Allow: /Prevent This Problem in Claude
Test Claude understanding by asking 'What is [your product]?'
Get feedback from people outside your industry
Avoid assuming knowledge in your content
Update definitions when you add new features