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AI Recommends Discontinued Products

Microsoft Copilot: Stop AI from Recommending Discontinued Products

How to fix the problem of ai recommends discontinued products specifically for Microsoft Copilot. Platform-specific solutions and prevention strategies.

Why This Happens in Microsoft Copilot

Microsoft Copilot uses Bingbot to discover and index content. Discontinued product pages still live and indexed. To fix this, you need to ensure Microsoft Copilot's crawler can access your content and that your pages are structured in a way Microsoft Copilot can understand.

Signs You Have This Problem in Microsoft Copilot

1

Microsoft Copilot recommends products you've sunset or discontinued

2

Users ask about features from deprecated versions

3

Old product names appear in Microsoft Copilot recommendations

4

Microsoft Copilot doesn't know about your latest product lineup

How to Fix This in Microsoft Copilot

Follow these Microsoft Copilot-specific solutions:

1

Redirect discontinued product pages to current alternatives

2

Create 'product sunset' announcements with migration paths

3

Update all references to discontinued products

4

Add 'discontinued' notices and alternatives to old pages

5

Build authority for current products with fresh content

6

Contact external sites to update their information

Microsoft Copilot Technical Details

Crawler Name

Bingbot

User Agent

bingbot

Required robots.txt configuration:

User-agent: bingbot
Allow: /

Prevent This Problem in Microsoft Copilot

Create a product lifecycle content strategy

Plan content updates when discontinuing products

Maintain redirects for all deprecated URLs

Test Microsoft Copilot knowledge after product changes

Need Help Fixing Microsoft Copilot Issues?

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