ChatGPT: Stop AI from Recommending Discontinued Products
How to fix the problem of ai recommends discontinued products specifically for ChatGPT. Platform-specific solutions and prevention strategies.
Why This Happens in ChatGPT
ChatGPT uses GPTBot to discover and index content. Discontinued product pages still live and indexed. To fix this, you need to ensure ChatGPT's crawler can access your content and that your pages are structured in a way ChatGPT can understand.
Signs You Have This Problem in ChatGPT
ChatGPT recommends products you've sunset or discontinued
Users ask about features from deprecated versions
Old product names appear in ChatGPT recommendations
ChatGPT doesn't know about your latest product lineup
How to Fix This in ChatGPT
Follow these ChatGPT-specific solutions:
Redirect discontinued product pages to current alternatives
Create 'product sunset' announcements with migration paths
Update all references to discontinued products
Add 'discontinued' notices and alternatives to old pages
Build authority for current products with fresh content
Contact external sites to update their information
ChatGPT Technical Details
Crawler Name
GPTBot
User Agent
GPTBot
Required robots.txt configuration:
User-agent: GPTBot
Allow: /Prevent This Problem in ChatGPT
Create a product lifecycle content strategy
Plan content updates when discontinuing products
Maintain redirects for all deprecated URLs
Test ChatGPT knowledge after product changes