Product Managers: Make Your Documentation Discoverable by AI
How product managers can identify and solve the problem of ai can't find your documentation. Role-specific strategies and action items.
Why This Matters for Product Managers
For Product Managers, users ask AI for help with your product but it can't find or cite your documentation. Get your docs into AI knowledge. This directly impacts your ability to succeed in your role as AI becomes a primary discovery channel.
Signs Product Managers Should Recognize
AI gives generic answers instead of citing your docs
Users report AI couldn't help them with your product
Technical questions get wrong or incomplete answers
Competitor documentation gets cited instead of yours
Solutions for Product Managers
Strategies tailored for product managers:
Make documentation publicly accessible without login
Publish docs as HTML pages, not just PDFs or apps
Implement proper heading hierarchy in docs
Link documentation prominently from your main site
Add TechArticle and HowTo schema to doc pages
Create an llms.txt file pointing to key documentation
Action Items for Product Managers
Start with these concrete steps:
Test how AI describes your product (ask "What does [Product] do?")
Write explicit product definitions for key pages
Create a product FAQ covering common questions
Add Product or SoftwareApplication schema
Schedule monthly AI description audits
Helpful Resources
Product Managers Guide
Complete guide for product managers