Meta AI: Stop AI from Recommending Discontinued Products
How to fix the problem of ai recommends discontinued products specifically for Meta AI. Platform-specific solutions and prevention strategies.
Why This Happens in Meta AI
Meta AI uses Meta-ExternalAgent to discover and index content. Discontinued product pages still live and indexed. To fix this, you need to ensure Meta AI's crawler can access your content and that your pages are structured in a way Meta AI can understand.
Signs You Have This Problem in Meta AI
Meta AI recommends products you've sunset or discontinued
Users ask about features from deprecated versions
Old product names appear in Meta AI recommendations
Meta AI doesn't know about your latest product lineup
How to Fix This in Meta AI
Follow these Meta AI-specific solutions:
Redirect discontinued product pages to current alternatives
Create 'product sunset' announcements with migration paths
Update all references to discontinued products
Add 'discontinued' notices and alternatives to old pages
Build authority for current products with fresh content
Contact external sites to update their information
Meta AI Technical Details
Crawler Name
Meta-ExternalAgent
User Agent
meta-externalagent
Required robots.txt configuration:
User-agent: meta-externalagent
Allow: /Prevent This Problem in Meta AI
Create a product lifecycle content strategy
Plan content updates when discontinuing products
Maintain redirects for all deprecated URLs
Test Meta AI knowledge after product changes