Small & Medium Businesses: Make Your Documentation Discoverable by AI
How small & medium businesses can solve the problem of ai can't find your documentation. Tailored strategies and solutions for your business type.
Why This Matters for Small & Medium Businesses
For small & medium businesses, users ask AI for help with your product but it can't find or cite your documentation. Get your docs into AI knowledge. This directly impacts your ability to be discovered by potential customers who increasingly use AI for research and recommendations.
Signs Small & Medium Businesses Face This Problem
AI gives generic answers instead of citing your docs
Users report AI couldn't help them with your product
Technical questions get wrong or incomplete answers
Competitor documentation gets cited instead of yours
Solutions for Small & Medium Businesses
Follow these strategies tailored for small & medium businesses:
Make documentation publicly accessible without login
Publish docs as HTML pages, not just PDFs or apps
Implement proper heading hierarchy in docs
Link documentation prominently from your main site
Add TechArticle and HowTo schema to doc pages
Create an llms.txt file pointing to key documentation
Prevention for Small & Medium Businesses
Include AI visibility in your digital marketing checklist
Regularly audit how AI describes local businesses like yours
Keep business information consistent across all platforms
Monitor AI recommendations in your local market
Helpful Resources
Small & Medium Businesses Guide
Complete guide for small & medium businesses