B2B Companies: Make Your Documentation Discoverable by AI
How b2b companies can solve the problem of ai can't find your documentation. Tailored strategies and solutions for your business type.
Why This Matters for B2B Companies
For b2b companies, users ask AI for help with your product but it can't find or cite your documentation. Get your docs into AI knowledge. This directly impacts your ability to be discovered by potential customers who increasingly use AI for research and recommendations.
Signs B2B Companies Face This Problem
AI gives generic answers instead of citing your docs
Users report AI couldn't help them with your product
Technical questions get wrong or incomplete answers
Competitor documentation gets cited instead of yours
Solutions for B2B Companies
Follow these strategies tailored for b2b companies:
Make documentation publicly accessible without login
Publish docs as HTML pages, not just PDFs or apps
Implement proper heading hierarchy in docs
Link documentation prominently from your main site
Add TechArticle and HowTo schema to doc pages
Create an llms.txt file pointing to key documentation
Prevention for B2B Companies
Include AI visibility in quarterly marketing audits
Monitor how AI recommends vendors in your category
Keep case studies and documentation current
Track B2B buyer research behavior changes