ChatGPT: Make Your Documentation Discoverable by AI
How to fix the problem of ai can't find your documentation specifically for ChatGPT. Platform-specific solutions and prevention strategies.
Why This Happens in ChatGPT
ChatGPT uses GPTBot to discover and index content. Documentation behind authentication or paywalls. To fix this, you need to ensure ChatGPT's crawler can access your content and that your pages are structured in a way ChatGPT can understand.
Signs You Have This Problem in ChatGPT
ChatGPT gives generic answers instead of citing your docs
Users report ChatGPT couldn't help them with your product
Technical questions get wrong or incomplete answers
Competitor documentation gets cited instead of yours
How to Fix This in ChatGPT
Follow these ChatGPT-specific solutions:
Make documentation publicly accessible without login
Publish docs as HTML pages, not just PDFs or apps
Implement proper heading hierarchy in docs
Link documentation prominently from your main site
Add TechArticle and HowTo schema to doc pages
Create an llms.txt file pointing to key documentation
ChatGPT Technical Details
Crawler Name
GPTBot
User Agent
GPTBot
Required robots.txt configuration:
User-agent: GPTBot
Allow: /Prevent This Problem in ChatGPT
Design documentation for both humans and ChatGPT
Test ChatGPT's ability to answer questions from your docs
Maintain clear documentation structure
Monitor documentation crawling in server logs