Marketing Teams에 왜 중요한가
For marketing teams, users ask AI for help with your product but it can't find or cite your documentation. Get your docs into AI knowledge. This directly impacts your ability to be discovered by potential customers who increasingly use AI for research and recommendations.
경고 신호
다음과 같은 증상이 나타나면 이 문제를 겪고 있을 수 있습니다:
AI gives generic answers instead of citing your docs
Users report AI couldn't help them with your product
Technical questions get wrong or incomplete answers
Competitor documentation gets cited instead of yours
해결 방법
이 문제를 해결하기 위한 실행 계획입니다:
Make documentation publicly accessible without login
Publish docs as HTML pages, not just PDFs or apps
Implement proper heading hierarchy in docs
Link documentation prominently from your main site
Add TechArticle and HowTo schema to doc pages
Create an llms.txt file pointing to key documentation
문제 예방
Design documentation for both humans and AI
Test AI's ability to answer questions from your docs
Maintain clear documentation structure
Monitor documentation crawling in server logs
유용한 리소스
Marketing Teams 가이드
marketing teams 전체 가이드
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